Subject: New Reply Received - Price z discrepancy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jun 2022 17:17:02 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Price z discrepancy  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I am finding the constant generic emails being sent to me about this matter rather confusing. I have already previously been informed that the matter is resolved, and I will receive 30aed vouchers.
 The vouchers have not arrived to date…instead I am still receiving emails such as the one below.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">With Regards, Kulsum</span></div>
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<div>From:
<span style="font-size:12.0pt;color:black">Centrepoint &lt;[email-masked]&gt;<br>
<b>Date: </b>Sunday, 26 June 2022 at 8:02 AM<br>
<b>To: </b>[email-masked] &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#4492056] - Price z discrepancy</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Kulsum,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for contacting us and we apologize for the inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We’re really sorry if we’ve taken longer than usual to get back to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Our team is working on your issue, and we will get back to you as soon as possible.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please feel free to get in touch if you need further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4492056:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4492056