Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jun 2022 07:40:43 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9573920427 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563169368            05:31 PM, 24th Jun                   Mohammed                   Hi , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:32 PM, 24th Jun                     hi                    my order number is9573920427           05:33 PM, 24th Jun                     hi                    10 day back i placed order           05:33 PM, 24th Jun                     hi                    yesterday i went to the shop for collecting           05:33 PM, 24th Jun                     hi                    they are telling , they missed my item           05:34 PM, 24th Jun                     hi                    they today they will call me           05:34 PM, 24th Jun                     hi                    but as of now i am not receiving any calls           05:34 PM, 24th Jun                   Mohammed                   Please note that your order is ready for pick up at the store on Dalma Mall  Dalma Mall, Mussaffah, First Floor Musaffah           05:34 PM, 24th Jun                     hi                    no tawfiq           05:35 PM, 24th Jun                     hi                    it is not there           05:35 PM, 24th Jun                   Mohammed                   We sincerely apologize for any inconvenience caused,           05:35 PM, 24th Jun                     hi                    yesterday i went           05:35 PM, 24th Jun                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:35 PM, 24th Jun                     hi                    yesterday aslo the chat box  telling like this only           05:35 PM, 24th Jun                   Mohammed                   We request you to please allow us some time so we can work on this and do the needful.           05:35 PM, 24th Jun                     hi                    ask them where is my order           05:35 PM, 24th Jun                     hi                    do the meedful quickly           05:36 PM, 24th Jun                     hi                    tommorow i want my shoes           05:36 PM, 24th Jun                   Mohammed                   We will do our best ASAP           05:37 PM, 24th Jun                   Mohammed                   Do you have any another inquiry   can   i help  you  with ?           05:37 PM, 24th Jun                     hi                    no           05:37 PM, 24th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:38 PM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4538032