Subject: New Reply Received - Regarding order - 9572914278
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Jun 2022 02:41:48 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Regarding order - 9572914278  Ticket comment <div dir="auto">You don't have any "POLICIES" for returning my order ?? Its been weeks I requested. You advised so many strict policies while I did the purchase and error occurred with you system. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jun 8, 2022, 3:55 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sudheer,<br><br>
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<div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked again and we can see that you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Also, the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4 -15 days.<br>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4450808