Subject: Note Added - [#4508400] Re: You haven't collected order number 9573406625
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 08:39:30 +0000

Hi ,    cp ibnbattuta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4508400    Subject:  Re: You haven't collected order number 9573406625   Requester: Komal Shamnani    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Dear Team,</div>
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Updated the same....</div>
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<div style="margin-top:0; margin-bottom:0">Thanks &amp; Regards</div>
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<div style="margin-top:0; margin-bottom:0">CP IBN</div>
<div style="margin-top:0; margin-bottom:0">Dubai</div>
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<div>From: Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, June 23, 2022 11:54 AM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; cp ibnbattuta &lt;[email-masked]&gt;; Ops cpibnbattuta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4508400] - Re: You haven't collected order number 9573406625
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<div class="x_MsoNormal">Hi <a id="OWAAM03071C55DAA44F03A4846A0BF98CDA66" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@cp ibnbattuta</span></a> /
<a id="OWAAM422F6B7EDAD2445E81808FE75B727303" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ops cpibnbattuta</span></a>
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<div class="x_MsoNormal">Please check and update the order status asap,</div>
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<div class="x_MsoNormal">Best Regards!<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<div class="x_MsoNormal">M.Hussain<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<div class="x_MsoNormal">Sr. Executive – Retail Operations<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<div class="x_MsoNormal">M : +971 561 997 151<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
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<b>From:</b> Akshay Berry &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, June 23, 2022 11:53 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4508400] - Re: You haven't collected order number 9573406625</div>
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<div class="x_MsoNormal">Hi <a id="OWAAMA278D31E725A45AFA420E13F39FA4BDF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>,</div>
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<div class="x_MsoNormal">Assist to get the order status updated. Customer collected already.</div>
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<div class="x_MsoNormal">Order ID: 9573406625</div>
<div class="x_MsoNormal">Store code: Babyshop21248</div>
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<div class="x_MsoNormal"><img width="1011" height="99" id="x_Picture_x0020_2" style="width:10.5312in; height:1.0312in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MjQzNzQ1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vqpR8CJIPH6smYp2Ve1uBaJjonAyVCZNA8Q4XwxmV2s" data-id="2043352437450"></div>
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<div class="x_MsoNormal">Regards,</div>
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<img width="122" height="58" id="x_Picture_x0020_58" alt="Logo

Description automatically generated" style="width:1.2708in; height:.6041in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MjQzNzQ1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nuxaWKNdxuJvtaL-sgQaxLIVQBxvhOd-0thoG7hAFmE" data-id="2043352437452"><b><span style="font-size:12.0pt"></span></b>
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<div class="x_MsoNormal"><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 21, 2022 9:51 AM<br>
<b>To:</b> Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4508400] - Re: You haven't collected order number 9573406625</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">URGENT REMINDER.</span></strong> </span>
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Problem Statement: C&amp;C order status issue<br>
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Order Date: Jun 8, 2022<br>
Order ID: 9573406625<br>
Store code: Babyshop21248<br>
Tracking ID: 957340662599990001<br>
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Assistance Required: Need to update order status<br>
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Issue Description: The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick up" and he is getting order pick up notifications.<br>
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Kindly check and update the order status as "PICK UP COMPLETED"<br>
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Thank you for your help<br>
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Regards,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Tawfik.</span></div>
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<span style="font-size:10.5pt; font-family:-apple-system">On Sun, 19 Jun at 9:12 PM
<span class="x_separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
Kindly update us on the below, thank you for your help!<br>
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Problem Statement: C&amp;C order status issue<br>
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Order Date: Jun 8, 2022<br>
Order ID: 9573406625<br>
Store code: Babyshop21248<br>
Tracking ID: 957340662599990001<br>
<br>
Assistance Required: Need to update order status<br>
<br>
Issue Description: The customer reported that he already collected the order from store but according to the hybris the order status is showing "Ready for pick up" and he is getting order pick up notifications.<br>
<br>
Kindly check and update the order status as "PICK UP COMPLETED"<br>
<br>
Thank you for your help<br>
<br>
Regards,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Abdulqader</span></div>
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