Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 06:20:04 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery sarah khaled                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sarah khaled Bot:  Hi Sarah Khaled ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7375061805 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97337004272            11:13 PM, 22nd Jun                   Mazen                   Hi, Sarah  thank you for contacting us. This's Mazen We would be happy to help you.           11:13 PM, 22nd Jun                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           11:14 PM, 22nd Jun                     sarah khaled                    Hi there, i have an order and its showing wrong number           11:14 PM, 22nd Jun                     sarah khaled                    But my number is correct           11:14 PM, 22nd Jun                   Mazen                   Is this contact number is right  +97337004272?           11:15 PM, 22nd Jun                     sarah khaled                             11:15 PM, 22nd Jun                     sarah khaled                    Yes           11:15 PM, 22nd Jun                   Mazen                   We are truly sorry for the inconvenience caused to you. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            11:16 PM, 22nd Jun                   Mazen                   we will be on touch with you and contact you on your email           11:17 PM, 22nd Jun                   Mazen                   Do you have any other inquiries that we can help with?           11:17 PM, 22nd Jun                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:19 PM, 22nd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4532314