Subject: Ticket Assigned - Conversation with emi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jun 2022 10:56:42 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with emi emi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  emi Bot:  Hi Emi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7374646167 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97366628587            02:47 PM, 19th Jun                   Mohammed                   Hi Emi , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:48 PM, 19th Jun                     emi                    Hello Tawfik. can you please check on my order. I received a delivery but only one item on the delivery.           02:49 PM, 19th Jun                   Mohammed                   Please allow me a moment to check this for you.           02:51 PM, 19th Jun                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           02:52 PM, 19th Jun                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:52 PM, 19th Jun                     emi                    ok. please i need a solution fast as the other item was something i wanted urgently.           02:52 PM, 19th Jun                   Mohammed                   We will do our best to deliver the item ASAP           02:53 PM, 19th Jun                     emi                    ok           02:53 PM, 19th Jun                     emi                    should i wait here? or will you inform me?           02:53 PM, 19th Jun                   Mohammed                   We will get back to you via your email address soon enough           02:54 PM, 19th Jun                   Mohammed                   Do you have any another inquiry   can   i help  you  with ?           02:55 PM, 19th Jun                     emi                    no thank you           02:55 PM, 19th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:56 PM, 19th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4516785