Subject: Note Added - [#4501803] babyfood maker not working
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 17 Jun 2022 06:54:15 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4501803    Subject:  babyfood maker not working   Requester: Nisrinek21    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM1B39952E42E34F4CA31158E548397F10" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saravana Ganapathy</span></a>;</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please ask team to replace the food processer ASAP.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">The item what customer has received is not working, attaching the video for the same.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM68CC504EDC124B99AB772CEF2B5B82FA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please coordinate &amp; do the needful..</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 17 June 2022 10:25 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4501803] - babyfood maker not working</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
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With reference to the order number: 9572686098<br>
Item ID: 160588249 - - Juniors Food Processor Blender and Steamer<br>
Tracking ID: SD007120113<br>
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The CX complained she received the item mentioned above with no good condition as the machine didn't work and we request you to check and get approval to return the item </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
Please look into this and advise. Thank you for your help!</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Vedio</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"> Attached</span>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 16 Jun at 1:41 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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With reference to the order number: 9572686098<br>
Item ID: 160588249 - - Juniors Food Processor Blender and Steamer<br>
Tracking ID: SD007120113<br>
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The CX complained she received the item mentioned above with now good condition as the machine didn't work and we request you to check and get approval to return the item </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Please look into this and advise. Thank you for your help!</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Vedio</span><span style="font-size:10.5pt;font-family:-apple-system"> Attached</span>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Sohaib</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4501803:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043350279198'>trim.76F7C1C5-4763-4AFF-BD07-DD2043A19E1F (1).MOV</a>