Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 11:53:56 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7373942210 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:49 PM, 14th Jun                   Mohammed                   Hi Dear customer   , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:51 PM, 14th Jun                     hello                    Hello           03:51 PM, 14th Jun                     hello                    The app claims that we can recv order within 1 day           03:51 PM, 14th Jun                     hello                    And without any reason, the tracking company sends msg that e missed u n never sends the order in time...           03:52 PM, 14th Jun                   Mohammed                   Please confirm your mobile number 33119003 is correct  ?           03:52 PM, 14th Jun                     hello                    Its the second day and no news of the order...           03:52 PM, 14th Jun                     hello                    Yes           03:52 PM, 14th Jun                   Mohammed                   Thank you for confirmation ,We sincerely apologize for any inconvenience caused, we will check with courier about that delay and expedite the delivery process asap           03:53 PM, 14th Jun                   Mohammed                   Is there anything else I can help you with?           03:53 PM, 14th Jun                     hello                    Thank u           03:53 PM, 14th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:53 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4496558