Subject: Ticket Assigned - Conversation with salvacion clavano
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 12:38:31 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salvacion clavano salvacion clavano                    Customer:  Do u have number the delivery? Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Salvacion Clavano ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9573254384 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:29 PM, 10th Jun                   Mohammed                   Hi Salvacion clavano  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:30 PM, 10th Jun                     salvacion clavano                    Why still not come my order 3days i saw the track out of delivery  i dont have recieve the call           04:31 PM, 10th Jun                     salvacion clavano                             04:31 PM, 10th Jun                     salvacion clavano                    My address i put is correct mu number i put is correct           04:32 PM, 10th Jun                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:32 PM, 10th Jun                   Mohammed                   We apologize for that delay           04:35 PM, 10th Jun                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:35 PM, 10th Jun                   Mohammed                   Is there anything else I can help you with?           04:35 PM, 10th Jun                     salvacion clavano                             04:35 PM, 10th Jun                   Mohammed                   We will check with the courier about that delay and to expedit the delivery asap           04:36 PM, 10th Jun                   Mohammed                   Is there anything else I can help you with?           04:36 PM, 10th Jun                     salvacion clavano                    Only that about the deliver my order i still waiting th           04:36 PM, 10th Jun                   Mohammed                   We will do the needful           04:37 PM, 10th Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:38 PM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4478485