Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 04:41:32 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  aza Customer:  hi Bot:  Hi Hi ,what do you need help with? Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4667986214 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:59 PM, 27th Apr                   Aya                   Hello Aza, I am Aya, thank you for contacting us. how may I help you today.           05:00
  PM, 27th Apr                     hi                    Hi           05:00 PM, 27th Apr                     hi                    How do I unlock buy 1 get 1 free in the website           05:00 PM, 27th Apr                   Aya                   We would like to inform you how the offers work:  Buy 1 Get 1: With this offer you can buy two products for the price of one. Add 2 products from the offer to the cart and the lower product price will not be charged.  Buy 2 Get 1: With this offer you can buy 3 products for the price of 2 products. Add 3 products from the offer to the cart and the lower product price will not be counted.  Please make sure that all products you have added to the cart are subject to display. In the event that the deduction has not been made after applying this method, please provide us with the product link, the product image and the payment page in order to serve you to the fullest.           05:01 PM, 27th Apr                   Aya                   Is there
  anything else may I assist you?           05:01 PM, 27th Apr                     hi                    I did that but my total is for both items           05:02 PM, 27th Apr                   Aya                   Could you please provide me with screen about the issue           05:02 PM, 27th Apr                     hi                    Ok           05:03 PM, 27th Apr                     hi                             05:04 PM, 27th Apr                   Aya                   Please provide me with the link of the item           05:05 PM, 27th Apr                     hi                    Where do I get that           05:05 PM, 27th Apr                   Aya                   From the same site           05:05 PM, 27th Apr                     hi                    How           05:05 PM, 27th Apr                   Aya                   From the link bar           05:06 PM, 27th Apr                     hi                    Will check           05:06 PM, 27th Apr                  
  Aya                   When you had selected the item to put it in you cart           05:06 PM, 27th Apr                     hi                    I don't see any link           05:08 PM, 27th Apr                     hi                    ???           05:09 PM, 27th Apr                   Aya                   Please make sure that all products you have added to the cart are subject to display.           05:09 PM, 27th Apr                     hi                    What does that mean?           05:09 PM, 27th Apr                   Aya                   And please note that you should put 2 quantity for the order to be applied.           05:09 PM, 27th Apr                     hi                    All the items are advertised as buy 1 get 1 free           05:09 PM, 27th Apr                   Aya                   please note that you should put 2 quantity for the order to be applied.           05:10 PM, 27th Apr                     hi                    That's 2 jackets in the basket
            05:10 PM, 27th Apr                   Aya                   We kindly ask you to choose the quantity of 2 not choose the item twice           05:11 PM, 27th Apr                     hi                    ???           05:11 PM, 27th Apr                     hi                    But I want different sizes           05:12 PM, 27th Apr                     hi                    ?           05:13 PM, 27th Apr                     hi                    ???           05:14 PM, 27th Apr                   Aya                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           05:15 PM, 27th Apr                     hi                    Ok           05:15 PM, 27th Apr                   Aya                   Is there anything else may I assist you?           0
 5:16 PM, 27th Apr                     hi                    No thanks.           05:16 PM, 27th Apr                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:16 PM, 27th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4268608