Subject: New Reply Received - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 07:22:40 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="ltr"><div dir="ltr">Dear Team<div><br></div>
<div>Sorry i can't send you any screenshot</div>
<div><br></div>
<div>for the last one week, i am trying to purchase </div>
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<h1 class="gmail-sc-c444e43f-12 gmail-jFQXxM" style='box-sizing:border-box;margin:0px 0px 12px;padding:0px;border:0px;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-stretch:inherit;font-size:1.6em;line-height:inherit;font-family:"Proxima Nova","Helvetica Neue",Arial,sans-serif;vertical-align:baseline;color:rgb(64,69,83)'>Lee cooper Men's Lace-Up Sneakers Black</h1>
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<div>from different accounts and there is an issue in checking out</div>
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<div>if you don't want to lose your customers i suggesting to check with your team and fix the issue</div>
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<div>Let me know once fix</div>
<div class="gmail-sc-c444e43f-7 gmail-fwuGsk" style='box-sizing:border-box;margin:0px 0px 12px;padding:0px;border:0px;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-stretch:inherit;font-size:14px;line-height:inherit;font-family:"Proxima Nova","Helvetica Neue",Arial,sans-serif;vertical-align:baseline;color:rgb(64,69,83)'><div class="gmail-sc-c444e43f-8 gmail-fzuCpX" style="box-sizing:border-box;margin:0px 0px 12px;padding:0px;border:0px;font:inherit;vertical-align:baseline"><div class="gmail-sc-c444e43f-0 gmail-dAyTP" style="box-sizing:border-box;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline;display:flex"><div style="box-sizing:border-box;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline"><div class="gmail-sc-c444e43f-9 gmail-gXOWyi" style="box-sizing:border-box;margin:0px 0px 12px;padding:0px;border:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;font-stretch:inherit;font-size:1em;line-height:1.5em;font-family:inherit;vertical-align:baseline;color:rgb(126,133,155);display:flex"></div></div></div></div></div>
<div> </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jun 9, 2022 at 9:20 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4451642</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi rilshad,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused. However, <strong>we request that you please share with us an image of the error showing the issue ad registered email id so that we can investigate further and assist you accordingly with this.</strong><br><br>We are looking forward to hearing from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.</div></div></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043347414263'>shoppingdf.webp</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4451642