Subject: New Reply Received - Broken item
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 15:16:50 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Broken item  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>I need prior notice that someone will come to collect my bed - not 30 mins before coming to pick it up!</div>
<div><br></div>
<div>Also, i need my refund before the bed is picked - what is my money does not get transferred and i need to keep following up???</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jun 7, 2022 at 7:59 AM Home Centre UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Komal,</div>
<div><br></div>
<div>Thank you for contacting us.</div>
<div><br></div>
<div>We offer our deepest apologies for the experience you had, and we would like to let you know that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to have the best shopping experience with us next time.</div>
<div><br></div>
<div>We are really sorry if it took longer than usual to respond to you</div>
<div> </div>
<div dir="ltr">Our team is working to resolve your issue and will get back to you as soon as possible.</div>
<div dir="ltr"> </div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3717065