Subject: New Reply Received - Ref max @1345/Haifer complaint
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 13:04:19 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Ref max @1345/Haifer complaint  Ticket comment <div>This is in-store correct???</div>
<div>Otherwise please give m r cash refund into account <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 4 Jun 2022 at 10:49, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv1682869488"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Michelle,<br><br>
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<span style="font-size:11pt"> </span><span dir="ltr" style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">​​</span><span dir="ltr" style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">Thank
you for getting in touch with us.</span>
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<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">For the inconvenience caused, we’d like to give you a voucher worth AED XXX for you to use it on your next purchase at <a rel="noreferrer" target="_blank" href="http://xxxxxxxx.com/" style="cursor:pointer"></a><a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/">https://www.maxfashion.com/</a></span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span dir="ltr" style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">The voucher code you need to apply at checkout is <span style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">031-1538-TAY5-44NA-BN</span>    *Terms and
conditions apply</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">Once again, sincere apologies, and
thank you for your patience.</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">Your
friends,</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">The
Support Team</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">* Terms and conditions:</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span dir="ltr" style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">1. This voucher code is valid till <span style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">03.07.2022 23:59:00</span> </span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span dir="ltr" style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">2. The voucher can be spent on a threshold of  <span style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">26 AED</span> </span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">3. Voucher is only valid on <a rel="noreferrer" target="_blank" href="http://www.xxxxxxxxxxxx.com/" style="cursor:pointer"></a><a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/">https://www.maxfashion.com/</a></span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style="font-size:10.5pt;font-family:-apple-system, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">4.
The voucher code can only be used once, on a single transaction – per
head/credit card/registration. </span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4387987