Subject: New Reply Received - Warranty claim
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 06:55:37 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Warranty claim  Ticket comment <div dir="auto">Hello</div>
<div dir="auto">I would like to know when are you planning to resolve this issue?</div>
<div dir="auto">Please advise.</div>
<div dir="auto">Thank you.</div>
<div dir="auto">Regards,</div>
<div dir="auto">Fawaz Ali</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 5 Jun 2022 at 10:17 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div>Hi fawaz,<br><br><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Thank you for contacting us. </span>
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<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Please accept our apologies for the inconvenience caused and for the delay. </span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>​</span></div>
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<span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to adhere to basic standards and for the delay we caused. </span><br>
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<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We also assure you that a request has been submitted to the competent authorities to solve the problem. </span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thanks for your cooperation and appreciate your understanding with us. </span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Do not hesitate to contact us if you have any questions. </span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor">your friends </span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Support Team.</span></div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Regards,<br>Fawaz Ali</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4350916