Subject: Ticket Assigned - Conversation with prashant more
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jun 2022 08:18:49 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with prashant more prashant more                    Customer:  thanks Mais Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Prashant More ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0549940212 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9572322900 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:01 PM, 02nd Jun                     prashant more                    boss i already send my query  but  not solve yet           12:03 PM, 02nd Jun                   Mohammed                   Hi Prashant more  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:05 PM, 02nd Jun                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:06 PM, 02nd Jun                     prashant more                    Tawfik can you check my order           12:06 PM, 02nd Jun                     prashant more                    because i am not received packet           12:07 PM, 02nd Jun                   Mohammed                   I apologize for that delay           12:11 PM, 02nd Jun                   Mohammed                   Please confirm this mobile number is correct  566801544           12:12 PM, 02nd Jun                     prashant more                    yes right number           12:13 PM, 02nd Jun                   Mohammed                   As  per the system, your order  9572322900has been delivered on  6/1/22 9:35 PM  and we will check with  courier  and update you details by email           12:15 PM, 02nd Jun                   Mohammed                   Is there anything else I can help you with?           12:15 PM, 02nd Jun                     prashant more                    can you share courier boy number           12:16 PM, 02nd Jun                   Mohammed                   We apologize we don't  have his number will check with the courier and update you soon           12:17 PM, 02nd Jun                   Mohammed                   Is there anything else I can help you with?           12:17 PM, 02nd Jun                     prashant more                    because night who is received this packet i dont know           12:17 PM, 02nd Jun                     prashant more                    i working day shift           12:17 PM, 02nd Jun                   Mohammed                   Be assured we will do the needful  asap           12:18 PM, 02nd Jun                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:18 PM, 02nd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4438603