Subject: New Reply Received - Re: Having trouble logging into your account?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 07:56:54 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Having trouble logging into your account?  Ticket comment <div dir="auto">Hi,</div>
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<div dir="auto">I tired again to reset my password and attached what I get and nothing happen after that.</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NDUyMTcxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7QhxHH3FBK5NU2hIatttSBaVjZ4CJP3eX8AgAAGNMe4" data-id="2043344521716" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 30 May 2022 at 3:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4416557</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Afra.,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked and it appears that you registered by email id <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> on Max and not Centerpoint, so please try to create an account by email id and let us know if you face an issue .</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4416557