Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 May 2022 13:14:13 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9571945657 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0547488854            05:02 PM, 29th May                   Mohammed                   Hi , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:03 PM, 29th May                     hi                    ?           05:04 PM, 29th May                   Mohammed                   How may I help you?           05:04 PM, 29th May                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           05:06 PM, 29th May                     hi                    اهلا           05:06 PM, 29th May                     hi                    انا امس سويت طلب ( استلام ) من سيتي سنتر الزاهية و كانو كاتبين لي قبل الدفع اني راح استلمه اليًم           05:07 PM, 29th May                     hi                    اليوم           05:07 PM, 29th May                     hi                    وللحين ما وصلني مسج ان الطلب جاهز           05:07 PM, 29th May                   Mohammed                   هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه            05:07 PM, 29th May                     hi                    وانا مستعجلة بسافر           05:07 PM, 29th May                     hi                    #9571945657           05:07 PM, 29th May                   Mohammed                   دقيقة من فضلك ليتم التحقق إبقى معنا           05:08 PM, 29th May                     hi                    اوك           05:08 PM, 29th May                   Mohammed                   نرى أنك قد قدمت طلبك (9571945657) في 28/4/2022م. نود إبلاغك بأن طلبات الاستلام من المتجر  يتم تسليمها عادة إلى المتاجر وتكون جاهزة للاستلام في غضون 2-3 أيام عمل. ستتلقى رسالة قصيرة SMS وبريد إلكتروني عندما يكون طلبك جاهزًا للاستلام.           05:10 PM, 29th May                   Mohammed                   هل لديك استفسار اخر يمكنني  ان  اساعدك به           05:12 PM, 29th May                   Mohammed                   كان من دواعي سروري مساعدتكم.            05:13 PM, 29th May                     hi                    ؟           05:13 PM, 29th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4417989