Subject: New Reply Received - Incomplete Order
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Mon, 23 May 2022 11:06:13 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Incomplete Order  Ticket comment <div dir="ltr">
<div>Dear Home Center Group,</div>
<div>Thank you for your email. </div>
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<div>The images are as below. As you can see the hanging chain is missing from the delivery. </div>
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<div>Please provide me with a delivery date for when I can expect this piece to arrive.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MTM2MjI1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ycE-QLfcTOQVWb0Ai88e-wtFwKCnyMVLu9XQztYho7A" data-id="2043341362250" alt="sf.jpeg" width="465" height="562"><br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MTM2MjI0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FtvvUnrzkwlZYVJh32ZiU69jO-P-7PW-aHHO_AHFCQ4" data-id="2043341362244" alt="WhatsApp Image 2022-05-11 at 11.26.37 AM.jpeg" width="562" height="422"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, May 23, 2022 at 2:00 PM Home Centre UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Hi Gwyn ,<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<div style="box-sizing:border-box;word-break:break-word">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word">We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing the issue so that we can investigate further and assist you accordingly with this.<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div style="box-sizing:border-box;word-break:break-word">We are looking forward to hear from you soon. Thank you for your help!</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word">Your Friends,</div>
<div style="box-sizing:border-box;word-break:break-word"><span style="box-sizing:border-box;word-break:break-word">The Support Team</span></div>
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<div>Thank you,</div>
<div>Ar. Gwynydd Vaz,</div>
<div>ArchReemJ Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4377219