Subject: damaged under warranty item 8109618272
From: Mohammad Musaed <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 23 May 2022 02:02:53 -0700 (MST)

Hi Team, 

Problem statement: Item damaged under warranty 

Order Number: 8109618272 
Order Created: OCt 26 2022 
Tracking id - 17657148109618272 
Item: 162507900 - - Miles 2-Seater Fabric Sofa 

Assistance Required: Kindly check if the item can be repaired or replaced or a return and refund can be arranged for this item 

Issue Description: The customer has reported that the item is under warranty and the upholstery started to go down suddenly and don't feel there is padding at all inside the sofa. There is loose wooden pieces from buttom of the sofa. 

Regards, 
M.T