Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 12:10:15 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div>Dear Splash</div>
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<div dir="auto">The below trailing mail sent on 4th May is for your information. After receiving the same only every now and then send apology emails.</div>
<div dir="auto">Suddenly today you say there was no response from my end.</div>
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<div dir="auto">Hope this detail suffice your requirement</div>
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<div dir="auto">Thanks</div>
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<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">Girish Kodery</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Wed, 4 May 2022, 1:47 pm<br>Subject: Re: [#4307422] - Returns<br>To: Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="auto"><div>Dear Splash<div dir="auto"><br></div>
<div dir="auto">Further to the trailing mail please find attached the bill copy of items purchased on 16th April</div>
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<div dir="auto">Also find attached the return receipt received on 17th April for your reference.</div>
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<div dir="auto">You are requested to do the needful for immediate action on refund to my account.</div>
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<div dir="auto">Thanks &amp; Regards<br><div dir="auto"><br></div>
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<br><br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, 4 May 2022, 6:06 am Splash, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Girish,</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thank you for getting in touch with us. </span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Please provide us with your return invoice and the order invoice and  more details to further assist you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Looking forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043341136431'>2022-05-04_13-41-47_374.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043341136432'>20220428_140827.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4307422