Subject: Note Added - [#4136830] ‏صورة من بوأنس
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 11:05:43 +0000

Hi ,    ecom cskuwait added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4136830    Subject:  ‏صورة من بوأنس   Requester: محمد الحافظ    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear <a id="OWAAM0EF167640EC94DB1B5D6A845CECE4334" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>,</div>
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<div class="MsoNormal">Please be informed the below mentioned query its already solved replaced the missing part ( Slading rail )  to customer ,</div>
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<div class="MsoNormal">As same confirmed by customer today ,</div>
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<b>     Thanks &amp; Regards</b>,</div>
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<div class="MsoNormal"><b>      Siva Prasad</b></div>
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<div>From:<span lang="EN-US"> Joby Puthiyedath &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, May 19, 2022 8:44 AM<br>
<b>To:</b> ecom cskuwait &lt;[email-masked]&gt;; Teresh Pilli &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#4136830] - ‏صورة من بوأنس</span>
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<span lang="EN-US" style="color:#1F497D">Thanks &amp; Regards</span><span lang="EN-US"></span>
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<b><span lang="EN-US" style='font-family:"Helv",sans-serif;color:#8080FF'>Joby Joseph P</span></b><span lang="EN-US"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Logistics Center - Doha,Kuwait</span><span lang="EN-US"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Mobile: +965 97263299</span><span lang="EN-US"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span lang="EN-US"></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, May 19, 2022 8:35 AM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Whkwt2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Midhun Madhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Noufal Puthiyakath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nashid Abdulnazar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Joby Puthiyedath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4136830] - ‏صورة من بوأنس</span>
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<div class="MsoNormal"><span lang="EN-US">Dear Deepak </span></div>
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<div class="MsoNormal"><span lang="EN-US">Can you please check and respond back on trailing email
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<div class="MsoNormal"><span lang="EN-US">This is pending from quite some time now </span></div>
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<div class="MsoNormal"><span lang="EN-US">Reddy Prasad</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, May 18, 2022 5:32 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Whkwt2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Midhun Madhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Noufal Puthiyakath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nashid Abdulnazar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4136830] - </span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL"><span dir="RTL"></span><span dir="RTL"></span>‏صورة من بوأنس</span><span lang="EN-US"></span>
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<div class="MsoNormal"><span lang="EN-US"><a id="OWAAM31B7910F081E445C9D03C2EE1B9AABAD" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Noufal  Puthiyakath</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Midhun Madhu</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Any update on the below complaint. Customer keeps chasing us.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Akshay Berry
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<b>Sent:</b> Monday, May 9, 2022 6:59 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Whkwt2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Midhun Madhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nashid Abdulnazar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4136830] - </span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL"><span dir="RTL"></span><span dir="RTL"></span>‏صورة من بوأنس</span><span lang="EN-US"></span>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Midhun Madhu</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Reminder for the below.</span></div>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, May 8, 2022 3:09 PM<br>
<b>To:</b> Babyshop Whkwt2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4136830] - </span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL"><span dir="RTL"></span><span dir="RTL"></span>‏صورة من بوأنس</span><span lang="EN-US"></span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span lang="EN-US" style="color:indianred"></span>
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Problem Statement: Incomplete item delivered WWD <br>
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Order Date : Mar 24, 2022<br>
Order ID: 8162493796<br>
Tracking ID: 18570708162493796<br>
Item name :  158119986 - - Juniors Charlotte Baby Crib<br>
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 Issue Description: The customer has received an incomplete item please check the attachment </span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Customer's contact number: 96596979649</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Thanks for your help!</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Aya.</span></div>
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