Subject: New Reply Received - Warranty claim
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 14 May 2022 05:00:48 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Warranty claim  Ticket comment <div dir="auto">Hello</div>
<div dir="auto">Please see the attached image of the sofa where you can see the stitch has broken and the sponge and filling inside has started coming out.</div>
<div dir="auto">Also moreover even the fabric of sofa is having a lot of knit over it in such a short span of time.</div>
<div dir="auto">Looking forward to hearing from you.</div>
<div dir="auto">Thank you. </div>
<div dir="auto">Regards,</div>
<div dir="auto">Fawaz Ali<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODU0NDU2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qP8phor1Zb0Fh5eeLya9Gn4HFf3VVyhgkhcumvKnQhQ" data-id="2043338544568" style="max-width: 100%"><div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODU0NDU2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-P1wDuVvlg3PMC96mk7ygznwJmQo84MaknTKFfQ6mRg" data-id="2043338544566" style="max-width: 100%"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODU0NDU2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sH2d80TI7bpXl0g6JmlHF7NnKkiHMYB40tXmlRsFcv4" data-id="2043338544569" style="max-width: 100%"></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 13 May 2022 at 5:23 PM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Fawaz,<br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div><span dir="ltr">The Support Team.</span></div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Regards,<br>Fawaz Ali</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4350916