Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 May 2022 11:31:41 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097158941            03:20 PM, 12th May                     hi                    00971589410489           03:20 PM, 12th May                   Mohammed                   Hi  Dear customer   , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:21 PM, 12th May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:21 PM, 12th May                     hi                    Hi Tawfik, I want to return items I have ordered online, but it doesn't show tgat is delivered in my account           03:22 PM, 12th May                   Mohammed                   Please share the items name you want to return so we will create return requests           03:23 PM, 12th May                     hi                    solid mid rise palazzo pants with elastic waist band           03:26 PM, 12th May                     hi                    and           03:26 PM, 12th May                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:26 PM, 12th May                     hi                    solid shirt withlong sleeve and complete placket           03:26 PM, 12th May                   Mohammed                   The return request has been created and you will be contacted within 3-5 days           03:29 PM, 12th May                   Mohammed                   Is there anything else I can help you with?           03:29 PM, 12th May                     hi                    and the refund process?           03:29 PM, 12th May                   Mohammed                   The refund will be processed after we revied the items at warehouse           03:30 PM, 12th May                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:30 PM, 12th May                     hi                    you too thank you for the assistance           03:31 PM, 12th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4346928