Subject: New Reply Received - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Apr 2022 17:01:19 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Conversation with hi  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIda62e7d05-1f1a-49c7-afe6-e695749427f2" class="inline-image-global inlined-image-cid-a62e7d05-1f1a-49c7-afe6-e695749427f2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMDQ1MDE0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.f9mFhrg97HM_7Cy6jX6Jgc5AcfId5NfR8dbuP0spjd8" data-id="2043330450141" style="width:100%;max-width:800px"><br>
</div>Please find the attachment asper the last mail, the still remains same, kindly solve this issue without further delay.<div><br></div>
<div>Thanks and Regards, </div>
<div><br></div>
<div>Rijo Roy.<br><div>
<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 17 Apr 2022 at 11:46 am, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9440927695"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Rijo,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us with your concern.<br><br>Please accept our sin​cere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We have been asked by the relevant to check now using the shukran points, as 552 points is available in your account and you can use them to redeem the points.</div>
<div dir="ltr">​</div>
<div dir="ltr">In case you are unable to use the points, please get back to us with the screenshot of the issue.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4144950