Subject: New Reply Received - Re: Return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Apr 2022 08:01:44 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Return  Ticket comment <div dir="auto">I will be available in same phone number and address. </div>
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<div>On Sun, Apr 17, 2022, 10:38 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Remya,</div>
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<div dir="ltr">Thank you for reaching out to us with your concern.<br><br>Please accept our sin​cere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
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<div dir="ltr">We would like to inform you that your earlier return request has been cancelled by the courier team as they were unable to collect the shipment. They tried contacting you on +97333797637 to schedule the collection, but unable to reach you.</div>
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<div dir="ltr">We have sent a new link to your mail id <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> so that you may fill up your complete address and mobile number, so that the courier can be assigned for the collection. We would request you to please check your inbox, spam or junk folder as well for the link.</div>
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<div dir="ltr">We would request you to please share the details with us here if in case you have not received the link.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3874436