Subject: Ticket Assigned - Conversation with christine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Apr 2022 10:47:18 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with christine christine                    Bot:  Hi again! Bot:  Please enter your name Customer:  christine Bot:  Hi Christine ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:34 PM, 08th Apr                     christine                    Ok           02:34 PM, 08th Apr                   Mohammed                   Hi Christine  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:35 PM, 08th Apr                     christine                             02:35 PM, 08th Apr                     christine                    This is 4bd but in the tag price its only 3.5bd           02:35 PM, 08th Apr                     christine                             02:37 PM, 08th Apr                   Mohammed                   We apologize for that. the tag may be different because it was for the  offer period           02:38 PM, 08th Apr                     christine                    So the real price is 4bd?           02:38 PM, 08th Apr                   Mohammed                   Please share the order number and the item that name that you received  but with a different prices so we will create a return request           02:40 PM, 08th Apr                     christine                             02:41 PM, 08th Apr                     christine                             02:42 PM, 08th Apr                     christine                    Textures slip on slide standard with bow...i pay 4bhd but the price tag only 3.5bhd.           02:43 PM, 08th Apr                   Mohammed                   Thank you for sharing  we will check with the concerned team and will update you the deatls by email id  [email-masked]           02:44 PM, 08th Apr                   Mohammed                   Is there anything else I can help you with?           02:44 PM, 08th Apr                     christine                    Ok thank you so much           02:45 PM, 08th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:46 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4144835