Subject: Ticket Assigned - Conversation with karunakar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Apr 2022 09:22:53 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with karunakar karunakar                    Bot:  Hi again! Bot:  Please enter your name Customer:  karunakar Bot:  Hi Karunakar ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507502307            01:03 PM, 08th Apr                   Mais                   Hi Karunakar I am Mais, Thank you for contacting us, How may I help you today           01:05 PM, 08th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           01:07 PM, 08th Apr                     karunakar                    Hi i requested for a return of product           01:07 PM, 08th Apr                     karunakar                    Still now no one came for pick up           01:08 PM, 08th Apr                     karunakar                    Hello r u  there           01:10 PM, 08th Apr                     karunakar                    ???           01:10 PM, 08th Apr                     karunakar                    /startOver           01:13 PM, 08th Apr                   Mohammed                   Hi Karunakar  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:14 PM, 08th Apr                     karunakar                    Hi           01:15 PM, 08th Apr                     karunakar                    I requested for return pickup           01:15 PM, 08th Apr                     karunakar                    Till now now one came for pickup           01:15 PM, 08th Apr                     karunakar                    Its almost 5 days           01:15 PM, 08th Apr                   Mohammed                   Can you please share your order number /           01:16 PM, 08th Apr                     karunakar                    Just a minute           01:17 PM, 08th Apr                     karunakar                    #9563583630           01:18 PM, 08th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:18 PM, 08th Apr                   Mohammed                   We apologize for that delay we will check with courier to collect the item sap           01:21 PM, 08th Apr                   Mohammed                   Is there anything else I can help you with?           01:21 PM, 08th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:21 PM, 08th Apr                     karunakar                    Just make it fast bro tomorrow in tje evening im leaving to india           01:22 PM, 08th Apr                   Mohammed                   We  will do the needful asap           01:22 PM, 08th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:22 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4144498