Subject: Ticket Assigned - Conversation with jennifer s
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Apr 2022 09:19:24 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jennifer s jennifer s                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi,i woukd like to follow up  on my order  when will it be delivered? ive been receiving messages that it is out for delivery since yesterday  thanks Bot:  Please enter your name Customer:  jennifer s Bot:  Hi Jennifer S ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7364597852 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97339150158            01:13 PM, 08th Apr                   Mohammed                   Hi Jennifer s  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:14 PM, 08th Apr                     jennifer s                    I have been receiving sms that my order is out for delivery           01:15 PM, 08th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:15 PM, 08th Apr                     jennifer s                    Yesterday 2 times , now 2 times but where is it           01:15 PM, 08th Apr                   Mohammed                   Please confirm this mobile number 39150158 is correct  ?           01:16 PM, 08th Apr                     jennifer s                    yes           01:16 PM, 08th Apr                   Mohammed                   Thank you for confirmation .as we can see your order is on the way you can track it from here https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP0407220003524  we will check with the courier to delivrere it asap           01:17 PM, 08th Apr                   Mohammed                   Is there anything else I can help you with?           01:17 PM, 08th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:18 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4144488