Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Apr 2022 16:38:34 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:27 PM, 07th Apr                   Mohammed                   Hi , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           08:27 PM, 07th Apr                     hi                    I did not get any response for return.process           08:28 PM, 07th Apr                   Mohammed                   Could you please share your order number so that I can assist you further?           08:29 PM, 07th Apr                     hi                             08:30 PM, 07th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:33 PM, 07th Apr                   Mazen                   Is this contact number is right  +971585623466?           08:36 PM, 07th Apr                   Mohammed                   We apologize for that delay           08:36 PM, 07th Apr                   Mohammed                   We will escalate your issue to the concerned team to collect the items asap           08:37 PM, 07th Apr                   Mohammed                   Is there anything else I can help you with?           08:37 PM, 07th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:38 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4141686