Subject: Ticket Assigned - Conversation with anusha rajendran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Apr 2022 10:12:43 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anusha rajendran anusha rajendran                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anusha rajendran Bot:  Hi Anusha Rajendran ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9564513996 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582034142            01:50
  PM, 07th Apr                   Mais                   Hi Anusha  I am Mais, Thank you for contacting us, How may I help you today           01:52 PM, 07th Apr                     anusha rajendran                    Hi           01:53 PM, 07th Apr                     anusha rajendran                    Where is my order?           01:53 PM, 07th Apr                     anusha rajendran                    I have not received           01:53 PM, 07th Apr                     anusha rajendran                    But the status showing delivered           01:53 PM, 07th Apr                   Mais                   Please confirm your order 9564513996?           01:58 PM, 07th Apr                     anusha rajendran                    Yes           01:59 PM, 07th Apr                     anusha rajendran                    Hello!           02:01 PM, 07th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.
            02:04 PM, 07th Apr                     anusha rajendran                    To get one reply I've to wait 5 minutes           02:04 PM, 07th Apr                     anusha rajendran                    Can someone call me or can share me the number to call you guy's directly           02:05 PM, 07th Apr                   Mohammed                   We apologize for the delay           02:05 PM, 07th Apr                     anusha rajendran                    What's wrong with my order!           02:05 PM, 07th Apr                     anusha rajendran                    Can someone tell me properly           02:06 PM, 07th Apr                   Mohammed                   Please confirm this is your mobile number  582034142  ?           02:06 PM, 07th Apr                     anusha rajendran                    Yes           02:06 PM, 07th Apr                     anusha rajendran                    Hello           02:08 PM, 07th Apr                   Mais                   Than
 k you for sharing the order details. Please allow me a moment to check this for you.           02:09 PM, 07th Apr                     anusha rajendran                    Waiting           02:09 PM, 07th Apr                   Mohammed                   We will check with the courier and will update you  by the details to your email id   [email-masked]           02:10 PM, 07th Apr                   Mohammed                   Is there anything else I can help you with?           02:10 PM, 07th Apr                     anusha rajendran                    Very pa           02:11 PM, 07th Apr                     anusha rajendran                    Very much pathetic service, never again in center point online.           02:11 PM, 07th Apr                   Mohammed                   We sincerely apologize for any inconvenience caused,   We can understand your frustration regarding the same and we will do our best to have this resolved for you on priority.           02:12 PM,
  07th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:12 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4139903