Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 05 Apr 2022 16:28:44 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good evening. I send some items from my order back. As per Aramex tracking they are delivered. When and how I will receive my refund voucher? Thank you           08:20 PM, 05th Apr                     User                             08:20 PM, 05th Apr                   Mohammed                   Hi   , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           08:21 PM, 05th Apr                   Mohammed                   Can you please share your order number ?           08:21 PM, 05th Apr                     User                             08:22 PM, 05th Apr                     User                             08:23 PM, 05th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:23 PM, 05th Apr                     User                    Hi Tawfik           08:23 PM, 05th Apr                     User                    its on the prntscrn           08:24 PM, 05th Apr                     User                    thank you           08:24 PM, 05th Apr                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           08:26 PM, 05th Apr                   Mohammed                   We will escalate your issue to the concern  team and solve your issue asap           08:27 PM, 05th Apr                   Mohammed                   Is there anything else I can help you with?           08:27 PM, 05th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:28 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4130654