Subject: Ticket Assigned - Conversation with suhad almousa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Apr 2022 11:17:25 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suhad almousa suhad almousa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suhad almousa Bot:  Hi Suhad Almousa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9563890654 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  563830555            03:11 PM, 04th Apr                   Mohammed                   Hi Suhad almousa  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:12 PM, 04th Apr                     suhad almousa                    Hi tawfiq           03:12 PM, 04th Apr                     suhad almousa                    Dear I didn't receive my order           03:13 PM, 04th Apr                     suhad almousa                    When I track it's written delivered           03:13 PM, 04th Apr                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:13 PM, 04th Apr                     suhad almousa                    OK           03:13 PM, 04th Apr                   Mohammed                   Please confirm this is your mobile number 563830555 ?           03:14 PM, 04th Apr                     suhad almousa                    Yes           03:14 PM, 04th Apr                   Mohammed                   Thank you for confirmation we will check with the courier and update the details by your email id  [email-masked]           03:15 PM, 04th Apr                   Mohammed                   Is there anything else I can help you with?           03:15 PM, 04th Apr                     suhad almousa                    No thanks           03:16 PM, 04th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:17 PM, 04th Apr                     suhad almousa                    I'll be waiting ur updates then           03:17 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4123646