Subject: Ticket Assigned - Refund/exchange
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 01 Apr 2022 02:02:53 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund/exchange Below attached is the email I received. I want to replace the item since it is not available 

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4107901