Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 16:21:46 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.    Ticket comment <div>
<div style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px" dir="auto">Hi,</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">I raised multiple return requests through the app, customer care, and WhatsApp support but still no response. I am still waiting for someone to pick the product.</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">The request raised is mentioned below.</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Request-1 </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Order no - 9513240341</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px">
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">1. Chequered off  shoulder crop top</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">2. Textured t-shirt with Madrid collar</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">3. Skinny fir plain formal blazer </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">4. Slim fir striped Tshirt </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">5. Sustainable iconic lightweight jacket </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">5. Plain mini pinafore with pocket</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">6. skinny fit mid waist jeans</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">For these items, I raised a return request, but the thing has not been picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Request-2 </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Order no- 9513249205</div>
<div dir="auto" style="border-color:rgb(0,0,0)">
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">1. Sustainable crew neck t-shirt pink</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">2. Sustainable crew neck t-shirt green</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">3. Full-length jeans with pocket white </div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">This product is already returned, but no refund</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Request-3</div>
<div dir="auto" style="border-color:rgb(0,0,0)">
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Order no-9513008135</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">1. Iconic printed bomber jacket </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">2. Sequin detail t-shirt black</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Return request raised but still not picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Embroidered midi A-line skirt </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">return but not received the returned<br>
</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Request-3</div>
<div dir="auto" style="border-color:rgb(0,0,0)">
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Order no- 9513967714</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">1. Animal print mini a-line skirt </div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Return request raised still not picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Request-4</div>
<div dir="auto" style="border-color:rgb(0,0,0)">
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Order no - 9515016068</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">1. Embroidered midi A-line skirt</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">2. Mickey mouse printed playsuit </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">3. Animal print top with a scoop</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">4. Iconic plain blazer </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">I raised a return request, but it has not been picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Request-5</div>
<div dir="auto" style="border-color:rgb(0,0,0)">
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Order no - 9514954665</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">1. Iconic printed midi dress</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">2. Iconic floral printed mini A-line dress.</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Raised a return request but still not picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Request-6</div>
<div dir="auto" style="border-color:rgb(0,0,0)">
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Order no - 9514941823</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">1. Iconic plain longline jacket </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">2. Iconic solid linen hoodie </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">3. Text detail sweatshirt </div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">4. Lee copper t-shirt </div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Raised a return request but still not picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Note; My address has been changed now. The new address for pickup is mentioned below</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">2103 Mihtab tower A block NAHDA industrial area behind safer mall Sharjah </div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">I am looking for your quick support.</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Best Regards,</div>
<div dir="auto" style="border-color:rgb(0,0,0);font-size:1rem">Atif </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 22 Jan 2022 at 2:24 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Atif​ ,<br>
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<div dir="ltr"><div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Thank you for contacting us,</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333" dir="ltr">We apologize for the inconvenience caused</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333" dir="ltr">We request you to please specify the order numbers still pending for collection so that we can check and do needful . </font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3749918