Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 11:13:00 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>I received damage items<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 19 Mar 2022, at 3:17 PM, Narvy Bagunu &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">I need size exhange <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 18 Mar 2022, at 4:00 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Narvy,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused.  This is definitely not the experience we wish you had when shopping on our website.</div>
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<div dir="ltr">We regret to inform you that that exchange options are not currently available for (Max) products, we kindly ask you to please provide us with the name of the items you wish to return so we can crate a return request on your behalf an assist you to the fullest.</div>
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<div dir="ltr">Once again please accept our full apology!</div>
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<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4043643