Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Mar 2022 13:51:45 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  need escalation  Ticket comment <div>
<div dir="auto">Hello it took so long I want a refund please</div>
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Mohamed elrefai </div>
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<div>On 24 Mar 2022, 8:55 AM +0400, Centrepoint &lt;[email-masked]&gt;, wrote:<br>
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<div dir="ltr">Hi   Mohamed  ,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br style="box-sizing: border-box">
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We have forwarded your query concerning order number 1661852363 to the concerned team and we will be in touch with you ASAP to assist you in resolving this issue.</div>
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<div>We request you to please allow us some time so that we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4067560