Subject: New Reply Received - Online order placed unsuccessful, but amount deducted
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Mar 2022 19:30:15 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Online order placed unsuccessful, but amount deducted  Ticket comment <div dir="auto">Hello<div dir="auto"><br></div>
<div dir="auto">It's been many days since I shared the required information for the refund but I haven't received any response from your side.</div>
<div dir="auto"><br></div>
<div dir="auto">It's really exhausting to get the update again and again..</div>
<div dir="auto">Kindly finish it off as soon as possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards, </div>
<div dir="auto">Ayesha</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 19 Mar 2022, 3:26 pm Ayesha Firra, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hey<div dir="auto"><br></div>
<div dir="auto">Here are the details for the refund given by the bank:</div>
<div dir="auto"><br></div>
<div dir="auto">Authorization code: 947943</div>
<div dir="auto">Swift code: BBKUBHBM</div>
<div dir="auto">IBAN number: BH75BBKU00200005978186</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly do the needful as soon as possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Ayesha</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, 18 Mar 2022, 6:07 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ayesha,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would request you to please contact your bank and ask them to share the authorization code for the debit and also please share with us the complete card number in order to enable us to investigate further.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4036561