Subject: New Reply Received - Re: ﻿Sorry, your order was not processed
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 22 Mar 2022 07:16:14 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Sorry, your order was not processed   Ticket comment <div dir="ltr">
<div></div>
<div style="">
<div>
<div dir="ltr"><span id="ms-outlook-ios-cursor"></span></div>
</div>
<div id="ms-outlook-mobile-signature">
<div dir="ltr">
<img id="id-DFAB01E1-B358-4AB5-8ECB-24A1F7FCA9E2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMyMDMxMzg1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Io5qXBMrxGBZBmh1jcTRWUtbYUU4qhJiZngjB3FmA0g" data-id="2043320313852" alt="Image.jpeg" style="max-width: 100%"><br>
</div>
Get <a href="https://aka.ms/o0ukef" style="" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: mona bahman &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 22, 2022 10:15:33 AM<br>
<b>To:</b> Home Centre UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4060573] - Re: Sorry, your order was not processed
</div>
<div> </div>

<div>
<div>
<div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Hi</div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">I will send for you the invoice from the bank the payment of order 8162102878 plz check</div>
</div>
<div id="x_ms-outlook-mobile-signature">
<div>
<br>
</div>
Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Home Centre UAE &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 22, 2022 8:34:05 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4060573] - Re: Sorry, your order was not processed</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Moona,<br>
<br>
</div>
<div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div>
<br>
</div>
<div>We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (8162102878) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically,
 in this case, as we can the payment was captured again and a new order was placed successfully which is: (8162102913).<br>
<br>
The payment has been captured only once from your account which is for the new successfully placed order.<br>
<br>
Once this order has been shipped out you will receive an email notification for the same containing the tracking details.</div>
<div>
<br>
</div>
<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div>
<br>
</div>
<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
<div>
<br>
</div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
<div dir="ltr">
<br>
<br>
</div>
</div>
<div dir="ltr">
<div>
<br>
</div>
</div>
</div>

</div>
</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4060573