Subject: Ticket Assigned - Refund request
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 11:23:08 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund request Hi,

I placed order yesterday and it said it will arrive by 19th. I was in shop
now to pick it up but it didn't arrive. Please proceed with the with the
refund as I will buy them now it shop as I need them urgently for today.
Order number attached.

Regards

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4048259