Subject: Ticket Assigned - Conversation with iram zulfiqar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 09:41:02 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with iram zulfiqar iram zulfiqar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  iram zulfiqar Bot:  Hi Iram Zulfiqar ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  055-1415978            06:45 PM, 16th Mar                     iram zulfiqar                    Okay           06:45 PM, 16th Mar                   Aya                   Hello Iram , I am Aya, thank you for contacting us. how may I help you today.           06:46 PM, 16th Mar                     iram zulfiqar                    I got my           06:47 PM, 16th Mar                     iram zulfiqar                    I got my Package delivered but sent a request to return 2 items on last Thursday           06:47 PM, 16th Mar                     iram zulfiqar                    No one came to collect           06:48 PM, 16th Mar                     iram zulfiqar                    How much longer will it take to return and get the refund back?           06:48 PM, 16th Mar                   Aya                   Could you please share your order number so that I can assist you further?           06:49 PM, 16th Mar                     iram zulfiqar                    9560314876           06:49 PM, 16th Mar                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:50 PM, 16th Mar                     iram zulfiqar                    Sure thankyou           06:50 PM, 16th Mar                   Aya                   Could you please confirm your order number.           06:51 PM, 16th Mar                   Aya                   Could you please conform your contact number.           06:51 PM, 16th Mar                     iram zulfiqar                    Order number is 9560314876           06:51 PM, 16th Mar                     iram zulfiqar                    Phone number is 0551415978           06:51 PM, 16th Mar                     iram zulfiqar                             06:52 PM, 16th Mar                   Aya                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:52 PM, 16th Mar                     iram zulfiqar                    Okay sure           06:53 PM, 16th Mar                   Aya                   We will contact you through your email within 24 hours.           06:53 PM, 16th Mar                     iram zulfiqar                    I have one more question           06:53 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4035869