Subject: Ticket Assigned - Conversation with sarah melese
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 09:41:01 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sarah melese sarah melese                    Bot:  Hi again! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  sarah melese Bot:  Hi Sarah Melese ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9561296196 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:07 PM, 16th Mar                   Aya                   Hello Sarah , I am Aya, thank you f
 or contacting us. how may I help you today.           01:08 PM, 16th Mar                     sarah melese                    Thanks dear Ata           01:08 PM, 16th Mar                     sarah melese                    Aya           01:08 PM, 16th Mar                     sarah melese                    I have order but I write my location old  place           01:10 PM, 16th Mar                     sarah melese                    So today delivery call he go there now I change place           01:11 PM, 16th Mar                     sarah melese                    He can come my new place please u can inform for driver guy           01:11 PM, 16th Mar                   Aya                   Could you please share your order number so that I can assist you further?           01:12 PM, 16th Mar                     sarah melese                    9561296196           01:13 PM, 16th Mar                   Aya                   Thank you for sharing the order details. Please allow me a mo
 ment to check this for you.           01:15 PM, 16th Mar                   Aya                   Could you please provide us with the correct address.           01:16 PM, 16th Mar                     sarah melese                    Yes I send for u my order number           01:16 PM, 16th Mar                     sarah melese                    Naif dera           01:17 PM, 16th Mar                     sarah melese                    Near Al Noor hotel           01:17 PM, 16th Mar                   Aya                   Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           01:18 PM, 16th Mar                     sarah melese                    Sarah melese           01:19 PM, 16th Mar                     sarah melese                    Dubai Dera Naif           01:20 PM, 16th Mar                     sarah melese                    Building number 50           01:21 PM, 16th Mar                   
   sarah melese                    Street Al Noor hotel           01:21 PM, 16th Mar                     sarah melese                    0529757812           01:22 PM, 16th Mar                   Aya                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           01:22 PM, 16th Mar                   Aya                   We will contact you through your email within 24 hours.           01:22 PM, 16th Mar                   Aya                   Is there anything else may I assist you?           01:22 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4033726