Subject: Ticket Assigned - Conversation with fahad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 09:37:04 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fahad fahad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fahad Bot:  Hi Fahad ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may t
 ake an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561056560            04:28 PM, 04th Feb                   Mohad                   Hi Fahad, Thank you for contacting us. My name is Kabir , I will be happy to assist you.           04:29 PM, 04th Feb                     fahad                    I tried to unsubscribe from the newsletter many times but I still receive emails please unsubscribe me from newsletters           04:29 PM, 04th Feb      
                fahad                    Please remove [email-masked] and [email-masked]           04:30 PM, 04th Feb                     fahad                    Your email unsubscribe does not work           04:30 PM, 04th Feb                     fahad                    Please inform your technical team to resolve this issue           04:30 PM, 04th Feb                     fahad                    Please remove me from newsletter           04:30 PM, 04th Feb                     fahad                    2 emails           04:31 PM, 04th Feb                     fahad                    [email-masked]           04:31 PM, 04th Feb                   Mohad                   Well noted           04:31 PM, 04th Feb                     fahad                    [email-masked]           04:31 PM, 04th Feb                     fahad                    Thank you for your help and support           04:31 PM, 04th Feb                   Mohad                   we will check a
 nd revert you back on  [email-masked]           04:31 PM, 04th Feb                   Mohad                   Is there anything else I can help you with today?           04:31 PM, 04th Feb                     fahad                    Please remove both emails           04:31 PM, 04th Feb                     fahad                    Thanks           04:32 PM, 04th Feb                   Mohad                   We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.           04:35 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3850741