Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Mar 2022 10:35:57 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">
<div>It's more than 24 hours now and I haven't received any calls or communication from your side. As you mentioned in below mail someone will be calling me and collecting the wrong item within 24 hours but nothing happened at all. </div>
<div dir="auto"><br></div>
<div dir="auto">Need an urgent response from your side.</div>
<div dir="auto"><br></div>
<div dir="auto">Winston Paul<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 2 Mar 2022, 1:09 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Winston​,</div>
<div dir="ltr">
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused. This is definitely not the experience we wish you had when shopping on our website.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform you that we had informed by the concerned team that an attempt to collect your items will be done within 24 hours, and please note that you will be contacted on your phone contact number (+971501529425) before collection your items, so please keep it active so we can collect your items successfully.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Make sure that any problem you face when shopping with us will be solved in a way that makes you satisfied, your happiness and comfort are important to us.<br>
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<div><br></div>
<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
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<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3829704