Subject: Ticket Assigned - Conversation with mohamed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Mar 2022 09:27:57 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed mohamed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed Bot:  Hi Mohamed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8159673050 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096599440182            01:18 PM, 03rd Mar                     mohamed                    Thanks           01:18 PM, 03rd Mar                   Mohammed                   Hi Mohamed  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:20 PM, 03rd Mar                     mohamed                    Hi Tawfif           01:20 PM, 03rd Mar                     mohamed                    I have two orders           01:20 PM, 03rd Mar                     mohamed                    But in the billing address i need to update the mobile number           01:21 PM, 03rd Mar                   Mohammed                   As per the courier, your order  8159673050  is on the way to you and it will be delivered by today  https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP0302220007299           01:21 PM, 03rd Mar                   Mohammed                   Is there anything else I can help you with?           01:21 PM, 03rd Mar                     mohamed                    8159668984           01:22 PM, 03rd Mar                     mohamed                    Call me please           01:23 PM, 03rd Mar                     mohamed                    I need to add mobile number for the delivery           01:23 PM, 03rd Mar                   Mohammed                   This  order 8159668984  has been  shipped  it will be delivered within 1-2 days start from today   https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC0302220006259           01:24 PM, 03rd Mar                     mohamed                    Because the mobile was on the billing address was old number           01:24 PM, 03rd Mar                     mohamed                    Did you get my point?           01:24 PM, 03rd Mar                   Mohammed                   Please note you will be contacted on mobile number 99676143           01:25 PM, 03rd Mar                     mohamed                    No this working only WhatsApp           01:25 PM, 03rd Mar                     mohamed                    My number for calling is 99440182           01:25 PM, 03rd Mar                     mohamed                    Can you please update for the two orders?           01:26 PM, 03rd Mar                   Mohammed                   Thank you for sharing we will share the new mobile number with courier to contact you           01:27 PM, 03rd Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:27 PM, 03rd Mar                     mohamed                    Thanks Tawfik           01:27 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3970171