Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jan 2020 17:14:04 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:59 PM, 03rd Jan                   Bot                   Hi again!           08:59 PM, 03rd Jan                     User                    I want to ask my Shukran card its connect with my account ?           08:59 PM, 03rd Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:00 PM, 03rd Jan                   Mohammad                   Can you please share your  old  order number or registered email address.           09:00 PM, 03rd Jan                     User                    [email-masked]           09:01 PM, 03rd Jan                     User                    i didnot make the payment until now           09:01 PM, 03rd Jan                     User                    ??           09:04 PM, 03rd Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           09:04 PM, 03rd Jan                     User                    okay           09:04 PM, 03rd Jan                   Mohammad                   Please registered mobile number           09:04 PM, 03rd Jan                     User                    97550178           09:05 PM, 03rd Jan                   Mohammad                   I couldn't found any account  registered  by  this  email id  and  number           09:05 PM, 03rd Jan                     User                    no there’s           09:06 PM, 03rd Jan                     User                    50466166           09:06 PM, 03rd Jan                     User                    Try this           09:07 PM, 03rd Jan                   Mohammad                   And  this  also           09:08 PM, 03rd Jan                   Mohammad                   Register  in  the app   and  then  try  to  connect shukran           09:08 PM, 03rd Jan                   Mohammad                   Is there anything else I can help you with?           09:08 PM, 03rd Jan                   Mohammad                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.
 
To link your Shukran card, please follow the below steps:

 
1- Log in your account.

2- Go to My account > Shukran > Link your account here.

3- Follow the provided steps on the webpage           09:09 PM, 03rd Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:09 PM, 03rd Jan                     User                    i already do that           09:10 PM, 03rd Jan                     User                    in Shukran app           09:10 PM, 03rd Jan                   Mohammad                   provide us  that's email id           09:11 PM, 03rd Jan                     User                    I send up already           09:11 PM, 03rd Jan                   Mohammad                   No shukran  attached with   this account           09:13 PM, 03rd Jan                   Mohammad                   try to  link it  again           09:13 PM, 03rd Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:13 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/385934