Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jan 2020 23:57:27 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           03:47 AM, 02st Jan                   Bot                   Hi again!           03:47 AM, 02st Jan                     User                    i didnt got my order           03:47 AM, 02st Jan                     User                    i ordered  on december 20           03:48 AM, 02st Jan                     User                    till now i didnt got my  ordrer           03:48 AM, 02st Jan                     User                    are you playing with us           03:48 AM, 02st Jan                     User                    taking our money and not delivering order           03:48 AM, 02st Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:49 AM, 02st Jan                   Mohammad                   Can you please share your order number or registered email address.           03:49 AM, 02st Jan                     User                    yes           03:49 AM, 02st Jan                     User                    9764840221           03:49 AM, 02st Jan                     User                    this is my order number           03:50 AM, 02st Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           03:50 AM, 02st Jan                     User                    ordered on december 20           03:50 AM, 02st Jan                     User                    ok           03:50 AM, 02st Jan                   Mohammad                   We understand how disappointed you are.
We are really sorry to have this kind of bad experience.           03:52 AM, 02st Jan                     User                    i am going to india on friday           03:53 AM, 02st Jan                   Mohammad                   Your request has been filed with the concerned party to   ship it  ASAP.           03:53 AM, 02st Jan                     User                    will i get before that           03:53 AM, 02st Jan                   Mohammad                   will be sipped before  this time           03:53 AM, 02st Jan                     User                    this is the 5 th time you are filing complaint           03:53 AM, 02st Jan                   Mohammad                   Yes  i checked  but now  to management  directly           03:54 AM, 02st Jan                   Mohammad                   Is there anything else I can help you with?           03:54 AM, 02st Jan                     User                    so i will get my oder before friday right           03:55 AM, 02st Jan                   Mohammad                   Yeah           03:55 AM, 02st Jan                     User                    okie           03:55 AM, 02st Jan                     User                    thanku           03:55 AM, 02st Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:55 AM, 02st Jan                     User                    i will never shop again with splash           03:56 AM, 02st Jan                     User                    such a bad service they have:thumbsdown:?           03:56 AM, 02st Jan                   Mohammad                   We apologies be sure will be shipped           03:57 AM, 02st Jan                   Mohammad                   on  the time           03:57 AM, 02st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/382995