Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jan 2020 20:12:24 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi i am ordering from app and it is giving couldn't parse response error           11:59 PM, 01st Jan                   Seeta                    Hi, Thank you for contacting us. My name is Tawfik. How may I help you?           12:04 AM, 02st Jan                   Seeta                    Please try reinstalling/updating the App or try using the web browser/desktop/laptop instead: https://www.splashfashions.com/ae/en/           12:05 AM, 02st Jan                   Seeta                    See if that helps.           12:05 AM, 02st Jan                     User                    ok           12:06 AM, 02st Jan                   Seeta                    Please do not hesitate to let us know if the issue still persists. We will be happy to help!           12:07 AM, 02st Jan                   Seeta                    Is there anything else I can assist you with today?           12:08 AM, 02st Jan                     User                    can i send you screenshot of the products           12:08 AM, 02st Jan                     User                    i want to buy           12:08 AM, 02st Jan                   Seeta                    Sure. However, we are unable to place an order from our end. The order would still need to be placed from your end.           12:09 AM, 02st Jan                   Seeta                    Are we still connected?           12:10 AM, 02st Jan                   Seeta                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us on 800-775274 or you can drop us an email – [email-masked] .
Thank you for shopping with us.           12:12 AM, 02st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/382815