Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Dec 2019 19:17:00 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Talking  Notes                    6458606806           11:08 PM, 31st Dec                     Talking  Notes                    Order 1 not received           11:09 PM, 31st Dec                     Talking  Notes                    Aramex they called me during office time           11:09 PM, 31st Dec                     Talking  Notes                    i didn’t attend the call           11:09 PM, 31st Dec                   Mohammad                   Hi  Abdul           11:10 PM, 31st Dec                     Talking  Notes                    Hi           11:10 PM, 31st Dec                   Mohammad                   The rest of your  order already shipped you  can track  it fro  here https://www.aramex.com/track/shipment-details?q=c2hpcG1lbnRJZD02NzEwNTM4MjYmcHJvZHVjdEdyb3VwPURPTSY%3d-vaIO35cKrWA%3d           11:10 PM, 31st Dec                   Mohammad                   Please provide us  full address name and mobile number           11:10 PM, 31st Dec                     Talking  Notes                    Mobile Number 054984334           11:11 PM, 31st Dec                     Talking  Notes                    Jubail city, Saudi Arabia           11:11 PM, 31st Dec                   Mohammad                   Thank  you will give this information to  the carrier to  deliver  your order ASAP           11:12 PM, 31st Dec                     Talking  Notes                    Aramex people called me yesterday during my office timing           11:12 PM, 31st Dec                     Talking  Notes                    I didn’t attend the call           11:12 PM, 31st Dec                   Mohammad                   please BE AVAILABLE THE CARRIER WILL CALL YOU  AGAIN           11:13 PM, 31st Dec                     Talking  Notes                    Today they did not called me again           11:13 PM, 31st Dec                   Mohammad                   Is there anything else I can help you with?           11:13 PM, 31st Dec                     Talking  Notes                    Yes           11:14 PM, 31st Dec                     Talking  Notes                    some items are canceled after payment           11:14 PM, 31st Dec                     Talking  Notes                    when I will get back that amount?           11:15 PM, 31st Dec                   Mohammad                   Yeah it was damaged and out stock and we refunded on 28/12/19 06:25 it  will be in your  account with  5-7  days           11:16 PM, 31st Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:16 PM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/380700