Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Dec 2019 18:06:09 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Am not able to place a click and collect order           09:48 PM, 30th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:51 PM, 30th Dec                   Mohammad                   Please share the image of  item           09:51 PM, 30th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           09:55 PM, 30th Dec                     User                    Hold on           09:55 PM, 30th Dec                     User                    Am trying to attach           09:55 PM, 30th Dec                   Mohammad                   ok           09:55 PM, 30th Dec                     User                    I can't attach           09:56 PM, 30th Dec               
     Mohammad                   name of  item           09:56 PM, 30th Dec                     User                    From shoe mart and lifestyle           09:57 PM, 30th Dec                     User                    U can chk my account... 0507957931           09:57 PM, 30th Dec                   Mohammad                   The click and collect feature is prepaid feature. The Cash on delivery option is only available in Home Delivery orders at this time. Also,  check item is not eligible for click and collect. if  it's  need  assembly           09:58 PM, 30th Dec                     User                    I am aware of all this... I have been placing order           09:59 PM, 30th Dec                     User                    I am placing accordingly           09:59 PM, 30th Dec                   Mohammad                   May I please know if you are using the App or the Browser           10:01 PM, 30th Dec                   Mohammad                   Please try  now        
    10:04 PM, 30th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           10:05 PM, 30th Dec                   Mohammad                   if the problem come again contact us           10:05 PM, 30th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           10:05 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/378312