Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Dec 2019 17:44:56 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:37 PM, 30th Dec                   Bot                   أهلا مرة أخرى!           09:37 PM, 30th Dec                     User                    Why you cancelled my order?           09:37 PM, 30th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:38 PM, 30th Dec                   Mohammad                   Can you please share your order number           09:38 PM, 30th Dec                     User                    6456418333           09:38 PM, 30th Dec                     User                    I want my order back           09:39 PM, 30th Dec                     User                    I paid cod on half order           09:39 PM, 30th Dec                     User                    This is not good           09:40 PM, 30th Dec                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           09:41 PM, 30th Dec                     User                    6456418333           09:42 PM, 30th Dec                   Mohammad                   We  apologies  for that you shipment   not  delivered  they  tried many  time contact  you no reply           09:44 PM, 30th Dec                   Mohammad                   check  here https://www.aramex.com/track/shipment-details?q=c2hpcG1lbnRJZD02Njc2MzUyNDYmcHJvZHVjdEdyb3VwPURPTSY%3d-A1AH%2b%2b6iSWQ%3d           09:44 PM, 30th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:44 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/378278